Excerpts from the respective comments of the National Digital Inclusion Alliance and AT&T regarding the former’s report accusing the company of declaring lower income residents of Cleveland ineligible for the company’s discount broadband program.

“The maps show a clear and troubling pattern…a pattern of long-term, systematic failure to invest in the infrastructure required to provide equitable, mainstream Internet access to residents of the central city (compared to the suburbs) and to lower-income city neighborhoods. When lending institutions have engaged in similar policies and practices, our communities haven’t hesitated to call it ‘redlining’. We see no reason to hesitate to call it ‘digital redlining’ in this case.”

            “Access to the Internet is essential, which is why we’ve continuously invested in expanding service and enhancing speed. The report does not accurately reflect the investment we’ve made in brining faster internet to urban and rural areas across the U.S. While we invest in broadband, we’re also investing in technologies that will mitigate some of the infrastructure limitations.”